In warranty matters always consult REMUC support first:
010 3284 100
When product return has been agreed with REMUC support, fill the product return form below and send the device to return address. Unless instructed otherwise, only send the controller unit with SIM card. No need to send cables or manuals.
Embelin Oy
Yrttipellontie 10
FIN-90230 OULU
Finland